Privacy Policy
Holiday in Wave Tour & Travels respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or book our services.
1. Information We Collect
1.1 Personal Information: We may collect personal information such as your name, contact details, passport information, payment details, and travel preferences when you book a tour with us or subscribe to our newsletter.
1.2 Usage Data: We may collect data about how you interact with our website, including IP addresses, browser type, pages visited, and referring website.
1.3 Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.
2. Use of Information
2.1 Booking and Services: We use your personal information to process bookings, communicate with you about your travel arrangements, and provide customer support.
2.2 Marketing: With your consent, we may send you promotional emails about our tours, special offers, and new services. You can opt-out of marketing communications at any time.
2.3 Improvement of Services: We analyze usage data to improve our website functionality, tailor our services to customer preferences, and enhance user experience.
3. Sharing of Information
3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business operations, or providing services to you.
3.2 Legal Compliance: We may disclose personal information when required by law, legal proceedings, or governmental requests, or to protect our rights, property, or safety.
4. Data Security
4.1 Security Measures: We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4.2 Payment Information: Payment transactions are processed securely through reputable payment gateways. We do not store your credit card details on our servers.
5. Data Retention
5.1 Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
6.1 Access and Correction: You have the right to access and update your personal information. You may also request deletion of your information, subject to legal obligations.
6.2 Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.
7. Children's Privacy
7.1 Minors: Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.
8. Changes to This Policy
8.1 Policy Updates: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
9. Contact Us
9.1 Contact Information: If you have any questions, concerns, or complaints about our Privacy Policy or our handling of your personal information, please contact us at [email address] or [phone number].
By using our website or booking our services, you consent to the collection and use of your information as described in this Privacy Policy.